Frequently Asked Questions
Do I need a referral?
Yes you need a referral from your workcover doctor ( also known as the nominated treating doctor NTD) .
How Long are the sessions?
Each session goes for approximately 50 minutes, except the first consultation which goes for around 1 hour.
Cancellation policy
Please contact us ASAP if you need to change your appointment time. Cancellations within 24 hours of your appointment may incur a cancellation fee up to the full session fee. Unfortunately cancellation fees are not Medicare claimable.
What are your fees?
Our fees are billed directly to your insurer or SIRA, hence there are no out of pocket expenses for you to pay.
What do I need to bring to my first session?
You should bring a copy of your referral from your Health Professional , and details of your claim number, and insurer contact details.
Services we don't provide
No Worries Psychology is a specialist Work Injury Rehabilitation practice, and we do not provide medicare rebated services, private psychotherapy, or psychological reports for court, legal, insurance or Centrelink purposes. We do not provide ongoing emergency or crisis management. If you are experiencing an acute crisis and feel you may be at risk of harming yourself, please see the crisis numbers listed on our Contact page.